Shipping Info
Unless there are exceptional circumstances (such as Covid 19 restrictions), we make every effort to pack and ship your order within 5 business days. We deliver to all addresses in Australia on business days: Monday-Friday, excluding holidays. Orders placed on weekends or public holidays will be dispatched within 5 business days.
Do I pay for shipping?
Shipping is FREE for all multi-pack purchases delivered to an address in Australia.
Where do orders ship from?
Our orders ship from the east coast of Australia.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to our acceptance and approval of your order.
The estimated time for standard delivery (including packing and transit) is:
- 3 to 5 business days for metro areas
- 5 to 7 business days for regional areas
And, if you want your products a little faster, the estimated time for express post (including packing and transit) is:
- 1 to 2 business days for metro areas
- 3 to 5 business days for regional areas
Please be aware express post will incur express post charges.
* Delays beyond our control. The shipping timeframes are a guide only and we offer no guarantees or refunds on postage should there be a delay in the shipment. If our supply of the products is delayed by events outside our control then we will contact you as soon as possible to let you know. We will take reasonable steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by events beyond our control, but if there is a risk of substantial delay you may contact us to cancel your order and receive a refund provided any products you have paid for have not been shipped.
Do We Ship Internationally?
Yes - unfortunately we cannot provide free shipping on all International Orders (delivery address outside Australia). However, we advise the pricing and estimated delivery times on checkout.
Read more about our Terms of Sale here.